Come work at the Conservators Center as a Visitor Services Associate!
Under the direction of the Visitor Services Supervisor, the Visitor Services Associates are the first contact point for visitors and future donors of the Conservators Center and are therefore critical representatives of the Center to the public. We are accepting full and part-time applications.
Please Note: Availability on at least 2 days from Friday-Sunday is required. It is required that they go through the 90 day probationary period working Friday- Sunday first before promotion to full time and into other areas of growth
KEY DUTIES INCLUDE:
Greeting visitors and donors checking in before tours and/or visits
Managing tour-related phone lines and emails
Ensuring prospective donors are introduced to appropriate personnel
Handling gift shop and tour sales
Receiving and sorting mail and deliveries
Maintaining a clean and professional gift shop, Visitors’ Services building, and public areas of the animal park
Preparing appropriate materials for tours and/or donor visits (this will include raw meat treats for the animals)
Preparing the Visitors’ Services building and surrounding public areas for tour participants
Overseeing interns and volunteers assisting with day-to-day tasks
Driving golf carts for visitors requesting mobility assistance
Assisting as needed in public-facing roles during events
Representing the Conservators Center at offsite tabling events or programs
Assisting with the maintenance and ordering of building and merchandise supplies
Working cohesively with the other members of the Conservators Center staff and community, including supervisors and support staff
Maintaining a professional and positive attitude in all interactions with the public, the staff, and the community
Creating and maintaining displays and information available in public areas of the facility
Ensuring positive, welcoming experiences for all visitors to the Conservators Center
MINIMUM JOB QUALIFICATIONS:
Ability to work weekends and/or holidays
High school diploma, or equivalent
Must be at least 18 years of age or older
Strong interpersonal, team-building, and communication skills
Basic skills with Microsoft Office and Excel software applications
Writing and penmanship skills
Ability to maintain a neat and organized work environment
Licensed to operate a motor vehicle in North Carolina
Ability to self-motivate and work in self-directed projects and tasks
Ability to work actively (on your feet) as necessary
Ability to lift at least 25 lbs.
PREFERRED JOB QUALIFICATIONS:
Experience and skill with online platforms such as Google Drive
Experience working in a non-profit setting
Familiarity with the Conservators Center
Prior job experience working in a sales and/or retail environment
Prior job experience working in an administrative position
Experience working with domestic or exotic animals
Starting hourly wage: Entry-level (TBD)
This position must be filled as soon as possible, and this webpage will be updated and/or removed when the position is filled.
We are not currently hiring any full-time animal keepers, but you are welcome to submit an application for us to keep on file.
Under the direction of the Animal Care Supervisor, the animal keeper is responsible for supporting the day-to-day operations associated with the husbandry of the animals and the maintenance of animal exhibits.
KEY DUTIES INCLUDE:
Carrying out all aspects of the daily care of assigned animals, including cleaning, feeding, and exhibit maintenance, as well as general upkeep of support facilities.
Maintaining clean and organized exhibits, service areas, and equipment.
Preparing and feeding appropriate diets as per established feeding practices and diet sheets.
Administering prescribed medications, supplements, or treatments under the guidance of the Animal Care Supervisor and Veterinary Services Supervisor.
Recording and reporting any abnormal animal health or behavioral issues to the Animal Care Supervisor and in relevant logs.
Maintaining daily reports, logs, and records as appropriate and according to established guidelines
Understanding and applying a practical understanding of operant conditioning as it relates to the daily management of species under his/her care.
As appropriate, eliminating weeds and toxic plants from animal enclosures.
In conjunction with the Center’s Vermin Control Team, may assist in pest control.
Identifying potential maintenance or safety issues and reporting them to the Animal Care Supervisor.
Being on call in the event of inclement weather or other animal-related emergency.
Participating in keeper chats, tours, animal presentations or demonstrations, and/or other public interactions as requested by the Animal Care Supervisor.
May oversee work activities and/or provide training for interns, seasonal workers, or volunteers.
Working weekends and/or holidays
MINIMUM JOB QUALIFICATIONS:
High school diploma, or equivalent.
Experience working with exotic mammals.
Strong interpersonal, team-building, and communication skills.
Basic skills with Microsoft Office and Excel software applications.
Licensed to operate a motor vehicle in North Carolina, or the ability to obtain a license.
Ability to lift at least 50lbs.
PREFFERED JOB QUALIFICATIONS:
Two-year or four-year degree in one of the natural sciences or a closely related discipline.
3 years of experience working with exotic mammals, with at least 1 of these years being in an employee capacity.
Construction and maintenance experience, especially in carpentry and fencing.
1 year of experience working in the capacity of a vet tech with either domestic or exotic animals.
The salary for this position is commensurate with experience. Shared housing opportunities may be available.
APPLICATION AND SELECTION PROCESS:
Please include 2 references with your resume. There will be a 2-step selection process from this point. First, there will be a round of traditional interviews. These can be done over the phone for individuals who are not local. The final step in the selection process will be a working interview.
Please contact firstname.lastname@example.org if you experience any issues with the application process or have further questions regarding the position.